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Leon was very helpful helping me with my purchase Knowledgeable and polite I have done business with them in the past Always helpful and polite Will shop here again

Google Icon Lyle Johnson 9/18/2024

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Couldn't have been better. Placed an order with them Monday and it was here and installed Wednesday with no issues. Will definitely buy from them again!

Google Icon Andrew DeSalme 9/19/2024

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I was in need of a new refrigerator and had heard great things about Keith's. I visited the Mystic location a week ago and spoke with Joe who made the whole process easy and quick. Joe showed me several different models, explained the benefits and features of all of them. In ten minutes I had my new refrigerator picked out, paid for and delivery was set up in a few days. When they arrived with my new refrigerator well, that's when the fun began. The old water line was worn out and could not be removed without leaking.i called and talked to Floyd in service and explained my situation. I called a plumber who was at my house in thirty minutes and installed a new water line I called Floyd back with the update and he was able to reschedule the delivery later in the day. This was the best experience I have ever had purchasing an appliance. Great service and price and employees that go out of their way to ensure thee customer is satisfied. I will be purchasing a new stove in a few months and it will be from Keith's I c

Google Icon Percy Goodbottom 9/25/2024

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Dealing with Leon was very easy he was able to provide us with what we wanted

Google Icon Chuck Norris 9/26/2024

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This was our first time shopping at Keith’s Appliances and Leon made our experience great! He was easy to talk to, very professional and answered all of our questions making our purchase a breeze! Looking forward to the delivery of our new Speed Queen dryer next week. Thank you, Leon!

Google Icon Sheila 9/27/2024

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Barb was fast, informative, gracious and she even gave my dog Rocky some treats. We give Keith’s two thumbs and two paws up.

Google Icon John Lloyd 10/1/2024

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When our dishwasher decided to die, I knew I had to act fast. A broken dishwasher is a recipe for disaster in our house! I called Keith's Appliance and they were fantastic. Within 2 days they had a brand new dishwasher installed and my wife was back to her happy self (which means I am too!). The entire process was smooth and professional. The staff were friendly and helpful, and the installation team was quick and efficient. I was especially impressed with how quickly they were able to get the job done. I would definitely recommend Keith's Appliance to anyone in need of a new appliance.

Google Icon Neil Ryan 10/1/2024

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Very knowledgeable & helpful. I always aim to shop locally and Keith’s always hits the mark.

Google Icon Allie Nasin 9/17/2024

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Very helpful and accommodating sales person! Something the big box stores lack.

Google Icon John Hughes 9/11/2024

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Nice showroom and the people are great to deal with. Great prices and service.

Google Icon Scott Johnson 9/9/2024

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The delivery was fast. Even considering the tight corners and spaces, there was not a mark on walls or the unit.

Google Icon Cynthia Kozaczensky 9/9/2024

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Adam was fantastic!! So knowledgeable with no pressure-we will definitely shop with him again!

Google Icon Leslie Crolius 9/7/2024

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My first time here. Was very pleased with the amount of refrigerators on display. Staff was great and prices were excellent. Highly recommend.

Google Icon Vicki Cunningham 9/7/2024

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Don’t buy from a big box store that will not stand behind their products, come to Keith’s who will match the prices, offers a military discount and will do all their own service so you don’t have to wait for 3 weeks for someone out of NY to service your refrigerator. I’ve learned my lesson, no more big box stores, Keith’s appliances all the way!

Google Icon Raylene Taskoski 9/5/2024

Thank you for your trust, your business and your praise.

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My first time experience with Keith’s appliances what is five star experience, friendly and professional Knowledge of the products. And comparing others appliances, which I was looking at and which would be the best buck for. I was told the service department works right from the store off a maintenance plan that would not hurt my wallet. I’m very impressed with the store cleanliness and a variety of appliances that they had available. I would recommend to anybody. To take a look at this store and you’ll be really impressed. No pressure sales also.

Google Icon Bob Burns 9/5/2024

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Keith’s is great. Easy, reliable and, above all, good people.

Google Icon Andrew Burnett 9/5/2024

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Sales gentleman was very nice and easy to work with.

Google Icon Kimberly Siefert-Charles 9/4/2024

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Great experience with a knowledgeable salesman. I bought something from the scratch and dent area and was very satisfied with it

Google Icon Patricia Raffaelli 9/3/2024

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Purchasing was simple, the sales team was polite and not pushy. The store was clean and well lit.

Google Icon Dayna Christie 9/2/2024

Another great review!

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The perfect place to purchase appliances. Our Salesman was knowledgeable and polite. Most extensive display in our area.

Google Icon Jane Macierowski 9/1/2024

Thank you for your business.

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Barb in Sales was great. Very knowledgeable as well as personable. I wanted a basic clothes dryer and that’s what she showed me. Didn’t try to upsell me. The delivery and installation team arrived at the very beginning of the delivery window we were given and were excellent as well. Communication regarding delivery was excellent. Thank you Keith’s!

Google Icon Anne Rochette 8/28/2024

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We always go to Keith's when we need new appliances. Leon was very professional and knowledgeable about the products.

Google Icon Kathy S 8/28/2024

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We have been using keith's for years! Never been disappointed at all. Service is excellent and support for any issues is top notch!

Google Icon Heather Mckinney 8/28/2024

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Have bought a dishwasher and above cooktop microwave from here. Great sales and available inventory. They also have great installers and the schedule on that is quick turn around. Really not interested in buying from anywhere else, they're good people here!

Google Icon Kasey Giancaspro 8/24/2024

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The salesman was very helpful. The appliances were delivered the next day. I was kept up-to-date on their arrival time. The men were courteous and professional. Very good experience.

Google Icon Linda Burdick 8/22/2024

Thank you for choosing to shop with us.

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Great service and super helpful. Linna was awesome!

Google Icon Eric Berman 8/15/2024

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Just had a refrigerator installed Friday. Our old one died and we needed a fridge ASAP. Keith's had the one we wanted in their warehouse. I called on Tuesday and we had our fridge on Friday thanks to the efforts of the salesperson we spoke with (Rich?). The two gentlemen who installed the fridge were pleasant, professional paid attention to detail. They were a pleasure to deal with. Thanks so much!

Google Icon Patrice Flatley 8/17/2024

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I went to Keith’s for the first time today Was greeted kindly by Monica who helped me get exactly what I needed in stock and at a great price. I will definitely be going back and recommending Keith’s appliances.

Google Icon timothy bridges 8/13/2024

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The buying process was quick. The delivery was even quicker. They were able to deliver my fridge, install and take the other in less than 30 minutes. Very much appreciate how thorough they are.

Google Icon Clarence Robinson 8/12/2024

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Very helpful

Google Icon Cheryl Eccleston 8/14/2024

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I purchased a speed queen washer and GE refrigerator. The process was very easy. Leon in sales was very knowledgeable and professional. He guided me in the right direction in what I was looking for. I am a first time shopper at Keith’s Appliances and will definitely go there again. Highly recommend!

Google Icon Bonnie 7/25/2024

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I needed to replace a stove and refrigerator in a rental unit. While making a selection, the sales person was helpful in pointing our the appliances that would work for what I needed. Delivery was timely, easy and smooth. The delivery people were polite and informative.

Google Icon Nick Wylie 7/26/2024

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The staff was outstanding upon entering the showroom. They answered all of the questions I had on the washer I was looking at. Once I purchased my washer the loading dock assistant was helpful placing the new washer in my truck. I would definitely return for future appliance purchases. It was easier than any Home Depot purchase.

Google Icon steve b 7/24/2024

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Keith's appliance went above and beyond with assistance in purchasing several appliances. Staff are helpful and friendly.

Google Icon Kathy Auerbach 7/22/2024

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I purchased a washing machine on Thursday in Mystic. This is my second experience purchasing an appliance at Keith’s in the past year. The store is very well staffed. Linná helped me decide which washer to buy. She was very knowledgeable about the various brands and models. I told her what I was looking for and she showed me all of the models that met my interest. The whole process took about 30 minutes start to finish. So easy and the price was great. No hidden fees or unpleasant surprises. My new washer will arrive in a few days and I can’t wait to try it out. I will be back the next time I’m in need of a new appliance. I love shopping local!

Google Icon Phyllis Serra 7/20/2024

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Already a Keith's Appliances customer? If we've had the pleasure of you working with you already, we'd appreciate if you would take a moment to look us up on your favorite review site and tell us about your experience with Keith's Appliances.

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