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3.7 | 393 Reviews

27 cu. ft. Side-By-Side InstaView® Refrigerator

LG LRSOS2706S

We Will Meet Or Beat any Local Competitor's Price!

Prepare For Delivery - Refrigerators

Available in 2 Color(s)

Features

  • 27 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Knock twice on the InstaView window to see more of your favorites without opening the door
  • No visible dispenser or controls on doors push for minimalism and adds style to your kitchen
  • Dual ice makers automatically produce ice, including slow-melting Craft Ice™, so you never run out

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Side By Side
  • Width: 35.87"
  • Height: 70.25"
  • Depth: 33.43"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.1 (cu. ft.)
  • Fresh Food Capacity: 17.5 (cu. ft.)
  • Freezer Capacity: 9.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: Yes
  • WiFi Connected: Yes

See More

 
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Made for hosting

Take happy hour up a notch with slow-melting Craft Ice™. Plus, a Dual Ice maker for cubed and crushed ice, too

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Slow-melting Craft Ice™

Bring one of the hottest trends home with the Craft Ice™ maker that automatically makes batches of three or six slow-melting Craft Ice™ per day.

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Standard Cubed Ice

SpacePlus ice maker on the freezer door dispenses traditional cubed ice. You'll have enough to fill the cooler.

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Bite-sized Crushed Ice

Not only does this refrigerator have Craft Ice™ and cubes, but it also has crushed ice at the touch of the dispenser. 1

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Satisfy your organized side. Show off your stylish side.

Designed for form and function, LG's Side-by-Side fridges have the wow factor you've been looking for, with capacity and organization you don't want to sacrifice. Watch the Full Movie with Audio Descriptions Watch the Full Movie

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It's an all-new view

Simply knock twice to illuminate LG's largest, edge-to-edge InstaView®. See favorites in an instant without ever opening the door.

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Stock it up with 27 cu. ft.

It's big. And the best part - it's all in sight and easy to reach on both sides.

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Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. 2

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Automatically refreshes for peace of mind

The UVnano™ dispenser features a UV-C light to help clean the nozzle after 24 hours. 3

Made for hosting Take happy hour up a notch with slow-melting Craft Ice™. Plus, a Dual Ice maker for cubed and crushed ice, too

Slow-melting Craft Ice™ Bring one of the hottest trends home with the Craft Ice™ maker that automatically makes batches of three or six slow-melting Craft Ice™ per day.

Standard Cubed Ice SpacePlus ice maker on the freezer door dispenses traditional cubed ice. You'll have enough to fill the cooler.

Bite-sized Crushed Ice Not only does this refrigerator have Craft Ice™ and cubes, but it also has crushed ice at the touch of the dispenser. 1

Satisfy your organized side. Show off your stylish side. Designed for form and function, LG's Side-by-Side fridges have the wow factor you've been looking for, with capacity and organization you don't want to sacrifice. Watch the Full Movie with Audio Descriptions Watch the Full Movie

It's an all-new view Simply knock twice to illuminate LG's largest, edge-to-edge InstaView®. See favorites in an instant without ever opening the door.

Stock it up with 27 cu. ft. It's big. And the best part - it's all in sight and easy to reach on both sides.

Life's better when your home runs smart Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. 2

Automatically refreshes for peace of mind The UVnano™ dispenser features a UV-C light to help clean the nozzle after 24 hours. 3

Features

  • 27 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Knock twice on the InstaView window to see more of your favorites without opening the door
  • No visible dispenser or controls on doors push for minimalism and adds style to your kitchen
  • Dual ice makers automatically produce ice, including slow-melting Craft Ice™, so you never run out
  • Smooth Touch Ice Dispenser with UVnano™
  • Cool Guard metal interior helps keep groceries cold with a premium look
CAPACITY
Freezer (cu.ft.) 9.64 cu.ft.
Refrigerator (cu.ft.) 17.48 cu.ft.
Total Capacity (cu.ft.) 27.1 cu.ft.
CONVENIENCE
ADA Compliant Yes
Auto Closing Door Hinge Yes
Child Lock Yes
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Sabbath Mode Yes
Temperature Controls Electronic/Digital
COOLING
Door Cooling+ Yes
Linear Compressor Yes
Linear Cooling Yes
Multi-Air Flow™ System Yes
Temperature Sensors 4
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 37 9/16" x 74 5/8" x 34 7/8"
Counter Depth No
Depth (to Hinge Cover) 22.63"
Depth (Total with Door Open) 51"
Depth with Handles 33.5"
Depth without Door 28.88"
Depth without Handles 33.5"
Door Edge Clearance with Handle 0.38"
Door Edge Clearance without Handle 0.38"
Height to Top of Case 68.88"
Height to Top of Door Hinge 70.5"
Installation Clearance Sides 1/8
Standard Depth Yes
Width 35.88"
Width (Door Fully Open without Handle) 64.38"
Width (Door Open 90 with Handle) 38.88"
Width (Door Open 90 without Handle) 38.88"
ENERGY
Energy Consumption (kWh/Year) 694
ENERGY STAR® Qualified Yes
FREEZER
Door Type Side Swing
Drawers/Shelves Shelves: 4 (Glass), Drawers: 2
Freezer Handle Newly Designed Pocket Handle (Upper and Lower Pockets)
Freezer Light Ceiling LED
Ice Bin / In-Door Ice Icemaker & Ice Bin in Door
No. of Door Bins/Construction 2/1 Piece (Clear)
LIMITED WARRANTY & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 195174007631
MATERIALS AND FINISHES
All Available Colors PrintProof™ Black Stainless Steel, PrintProof™ Stainless Steel
Door Type Flat
Fingerprint & Smudge Resistant Exterior Yes
Handles Newly Designed Pocket Handle (Upper and Lower Pockets)
Hidden Hinges Yes
Surface Smooth
REFRIGERATOR
Cantilevered Shelves Yes
Cool Guard Yes
Door Bin Construction 1 Piece (Clear)
No. of Bins 4
No. of Shelves 4
Refrigerator Light Ceiling LED
Shelf Construction Tempered Glass
SUMMARY
Display Type Membrane / White LED
Series LG
Type Side-by-Side
REFRIGERATOR THINQ® SMART FEATURES
SmartDiagnosis™ Yes
SmartThinQ® Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
wi-fi Enabled Yes
WATER & ICE SYSTEM
Craft Ice™ Daily Ice Production 0.8 lbs
Daily Ice Production (lbs) 2.3 lbs
Dispenser Light Yes
Dispenser Type Smooth Touch with UV Nano
Dual Ice with Craft Ice™ Yes
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 3.5 lbs
Ice System SpacePlus®
IcePlus™ Production (lbs) 3 lbs
Water Filter LT1000P

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Side By Side

  • Dimensions

  • Width: 35.87"
  • Height: 70.25"
  • Depth: 33.43"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.1 (cu. ft.)
  • Fresh Food Capacity: 17.5 (cu. ft.)
  • Freezer Capacity: 9.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: Yes

LG ThinQ Care Warranty Promo

Offer Expires: 7/11/2024 to 12/31/2024 Must be postmarked by: 2/28/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2025.

Poster Image

Watch Video

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.7 out of 5

64% of reviewers recommend this product.

5 Stars

Great Customer Support

woshi 7/11/2024

I called support they were easily to talk too. Very kind. And super easy process.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

Great but could have improvements

Rbadkins 7/11/2024

Have used for about a month. Love the ball ice inside freezer. The problems Ive had is getting the ice to produce enough. When the door runs out takes a long time to replenish. I wish there were more videos on tips and tricks.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Great fridge.

Paulie58 7/10/2024

We bought the fridge almost two years ago when we remodeled our kitchen and have been very happy with it. My wife loves the features. We had a recent issue with it that required a technician but LG was helpful in getting it resolved. The technician that came out was very knowledgeable polite and professional. Excellent service which you dont always see nowadays.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

Plenty of size. Like the craft ice feature.

Earl W 7/8/2024

Replaced a 15 yr old refrigerator. Happy with purchase
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Instaview refrigerator

Jstrub1 7/6/2024

Refrigerator has great features instaview craft ice LG ThinQ stainless steel. Looks and works great its the center piece of my kitchen.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great Service

Brewgirl 7/6/2024

My extended warranty on my LG fridge came in handy when my craft ice maker broke. Guy came out in 2 days ordered new ice maker replaced it 2 days after that
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Customer Service

B Pug 7/1/2024

Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

I love the craft ice

Skargo42 6/30/2024

I bought my LG refrigerator 2 yrs ago. I also bought a stove dishwasher and a microwave all LGs.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Poor customer service

Abc11 6/28/2024

We had this installed May 30th and about a week later the freezer door began to give us issues. It pops open and no longer closes fully anytime the fridge door is open leading to frost building up in the freezer and things thawing. I have reached out to Home Depot and then LG and have been waiting for over a week now for LG to get back to me in order to schedule a fridge repair. It has been an extremely frustrating process working with LG to have someone come and service our brand new fridge.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Awful customer service Was sent broken fridge

Redandmad 6/25/2024

TERRIBLE CUSTOMER SERVICE Buyer beware DO NOT BUY FROM LG I purchased and had this item delivered 6/10/24. Within the first 8 hours the refrigerator had an EFF error code. Ruined the ALL the new food I purchased for the new refrigerator. Very upsetting. They sent out a repair technician to fix the lemon appliance it never made ice and the water stopped working according to the maintenance man that was sent the freezer fan didnt work and it needed a new CPU.. they tried once again to just fix the broken appliance instead of replacing when I was ALWAYS entitled to a replacement. I had to jump through hoops spend over a week on the phone with customer service in tears had to call the retailer I purchased the appliance from for LG to finally do their job and FINALLY AGREED TO SEND A NEW ONE The new refrigerator has been plugged in for a whole day so far no issues. Not holding my breath though.. I dont have much confidence in LG after this situation BUT when I thought everything was solved another problem . when requesting compensation for all the food I lost in their faulty refrigerator they told me I will not be compensated for my loss. That I DO NOT QUALIFY when I was told previously if I had to wait longer than 5 days Id be getting compensated on the lost food. Which WAS A LIE. The refrigerator has cool features and looks nice but unless you want to risk being sent a glorified paper weight. I HIGHLY suggest you purchase from another company. LG doesnt care about the satisfaction of their customers they just take your $$ and run
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

Not so Crafty

MLMR 6/24/2024

I actually love the refrigerator. The issue is that the craft ice maker has already broke. I bought the refrigerator in November 2023. It was not delivered until December 2023. Unfortunately this is why I gave it only 2 stars.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Poor product

Mmd9876 6/24/2024

Not happy had to service it twice already not even had it for a month freezer stop working then the fridge followed it has been a nightmare very disappointed and frustrated
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Not your every day refrigerator

PabLil81 6/23/2024

We bought this refrigerator in late December 2022 and were really excited to use it. I have to say we like it a lot. - The pros We are loving the craft ice and the side by side LG has to offer. - The cons this Refrigerator does not come with a tray for the water and ice dispenser that sits under the dispenser. It also does not come with a tray for your eggs we were surprised that we had to buy these for the fridge. I can say the customer service for LG is amazing our craft ice maker stopped working we called LG and they immediately sent us out a new craft ice maker and we were able to install it ourselves with ease using a simple video LG sent a link to. We received a complimentary water filter along with the new ice maker and were thrilled. I would recommend this refrigerator to anyone who would like anything other than just a fridge.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Superior Product Fantastic Price

BFLO_Kingdom 6/20/2024

Excellent product. Performing well timeless appearance and functions galore.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Amazing feature

Om2024 6/20/2024

Awesome products so far so good Look the features that light up and you can see through
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Stays really cold and make great cold water and ic

84harleygirl 6/12/2024

I bought this refrigerator for my son. He picked it out and he just loves it. My great-grandson loves tapping on the glass and a light comes on inside the refrigerator and he can see what is in there for him.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Very Bad experience with Delivery and LG Support

mandeep87 6/10/2024

I never wrote reviews and here I am writing to express my extreme dissatisfaction with the abysmal service I received from LG regarding the support and delivery of my new refrigerator. My experience has been nothing short of a nightmare and I am giving it a 0-star rating without hesitation. The delivery process was disastrous. The delivery team was very unprofessional and careless. They damaged the fridge during delivery and drilled a new hole in the back of fridge to install new screw. It is not making ice properly. On top that the behavior of delivery agent was really absurd and he was shouting at us without any reason. He was finding the reasons to fight. It was a horrible experience and I was like threatened at my own house. I wont recommend anyone buying a product from LG with this kind of service. From the outset LGs customer support proved to be utterly incompetent. Multiple calls resulted in extended wait times followed by interactions with multiple representatives who was unable to address my concerns. Subsequent attempts to rectify the situation through LGs customer support channels have been futile. I have encountered nothing but indifference and a complete disregard for my grievances. It is evident that LG has no interest in resolving customer issues or taking responsibility for their failures. I am appalled by LGs complete lack of customer service and the utter incompetence displayed at every level of interaction. I strongly advise against purchasing any LG products as their support and delivery services are non-existent. I demand a full refund for the refrigerator and compensation for the damages incurred during delivery. I will be sharing my experience on social media and consumer review platforms to warn others about the perils of dealing with LG. I expect a prompt response and resolution to this matter.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
5 Stars

Enjoying it

Great but watch for 6/6/2024

I really enjoy our refrigerator. The only downside is our craft ice ball machine started making a loud knocking noise about a year and a half of purchase. Good thing we were still in our warranty time They are going to replace that. So I would recommend buying the extended warranty. Other than that its great
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

LG side by side

Tom943 6/5/2024

We love this. Replaced a smaller counter depth. Lots of room and woeks great.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great and perfect

Nguyen Ngan 5/29/2024

I bought 4 pcs for 4 houses and all perfect quality service very good too. Im happy about that and if choose for another houses in future I still choose LG
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
3 Stars

Thinking of buying? Read this first

Official nobody special 5/23/2024

Im pretty disappointed. I laid out a lot of money for this fridge and so far quite a few annoyances have occored. First thing on day 2. The fridge fell off the network. I could not get it back on. When depressing the wi-fi button on the control panel craft ice options would appear. Since then almost 2 years no craft ice.. I decided to get hold of a support rep offshore to talk about wi-fi The discussion with lg moved from wi-fi to craft ice. The rep was thinking that was a contributing factor to the wi-fi issue and sent s replacement craft ice maker. I left it with OK. I dont get it but ok when the ice maker came it came with no documentation or instructions or a number to call. NOW. the freezer is frosting up. Product quality and product support. I give it a C-
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Gorgeous and Roomy

redsmsformula 5/22/2024

Overall I love this refrigerator. Both the refrigerator and the freezer hold a LOT and its gorgeous as well. My only complaint is that the ice maker just cant keep up with our need for ice. We finally had to get a water line run to our old refrigerator in the garage to supplement our ice supply.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

2 Stars

Ccasado 5/18/2024

I got this refrigerator about 7 months ago and the water filter seems not to be working I called LG but still not satisfied with the explanation
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great featured

Dorice 5/9/2024

I purchased my fridge a year ago and I love it. Features are awesome. Very supportive of my mom and I needs.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great refrigerator

LG side by side 27 cuft 5/7/2024

Bought this to replace another brand. Larger capacity and side by side instead of french door/bottom freezer. We love it
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Miriam Turner 5/6/2024

I was able to get help by talking to a person rather a machine. I loved that and he was very patience with explaining my problem. He solve finding exactly what I was talking about. Good service .
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Chantell Snyder Thompson 5/4/2024

Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Service follow-up is the worst I have ever had

Nieto 5/2/2024

Bought a LG refrigerator on 4/14/24 and on 4/2/24 it still is not working
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

UV light

VaniaAli 5/2/2024

Not good the UV light stopped working exactly after the warranty was over. The filter is not good the water has odor
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Refrigerator

Turnierb 4/11/2024

Cannot adjust the shelves big disappointment. Also the ice shoots everywhere. All over the floor. Not happy at all with this fridge
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Best fridge ever well worth the money

Christoper 4/8/2024

The best Fridge I ever owned the fridge that was in this apartment never worked right now I have a fridge that keeps things fresh and nice and cold
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

The wifi refrigerator

Test fridge 4/5/2024

My wife was looking to replace the LG refrigerator that we had still in great condition after 12 years of use. The idea was to have a bigger storage capacity fridge. We have only 1 week and days with it and for now is good
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Ice machine

LG706 4/4/2024

Excellent customer service online with craft ice repair.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great service A+

Sweety2554 3/31/2024

Very happy with the service and the advice of your team. I have installed the new unit and its working great.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Great ideas terrible execution and engineering

jamesmadconductor 3/31/2024

In-door ice maker has failed twice in 4 months. No stop on the craft ice drawer so any guest pulls the tray straight out and dumps ice everywhere. One time it shattered one of the shelves. Great ideas terrible engineering and execution.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Nikesau 3/26/2024

It seems as though this item does not make as much ice as it should and definitely not smudge proof as it stated
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

BROKEN ICE MAKER 1.5 years later

Bob220 3/24/2024

Ice maker broken after 1.5 years only has 1 year warranty appliances are a scam
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
1 Stars

Bad Ice

Ant21 3/18/2024

Bought spring 2020. Ice maker just went out. LG would not even offer a discount on the replacement ice maker. Customer service was disappointing at best.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

A Great Product

Skualo77 3/18/2024

Another great product from the LG Company the refrigerator is great and freezer is better - waiste less energy than others good for the wallet.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

Value

 
4 Stars

Excellent product

Skualo77 3/18/2024

Another great product from the LG company the refrigerator work great and the freezer better - and waiste less energy than others.
Originally posted on lg.com

Yes, I recommend this product

2 Stars

Becky Gaitten 3/18/2024

Very frustrated The craft ice maker stopped making ice shortly after we purchased. Called customer service they sent us the wrong replacement part twice.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
4 Stars

80 Score

Hila 3/17/2024

Its coming to almost 11 months since I purchased this refrigerator I really like it. The space tech is just great I think it is really economical. There are only 2 items of concern: 1. The water filters are pricey unless you gamble on the cheaper versions 2. I wish the tray covers were very tempered glass or plastic. Theres lots of stories where someone dropped something that glass just shattered they are not cheap to replace
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

LG Frig

Toddneesh 3/17/2024

Great refrigerator We have had issues with the Craft Ice Maker but LG has come through every time They replaced it once and then sent us a brand new Craft Ice Maker and a Water filter free of charge Great Service
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Im especially excited about the round ice cubes

RjBomr 3/14/2024

I never dreamed a refrigerator could be so perfect.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 
5 Stars

Great features

LAM22 3/7/2024

I bought this refrigerator about a month ago. Love the craft ice and nano features. Keep going BIG LG
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Great features.

Tonig716 3/5/2024

Ive had my refrigerator for a mo th now. I love everything about this fridge but the ice maker. When you push the panel to get ice cubes or shaved ice in the front door it goes everywhere. There is no easy way of getting ice without it ending up on the floor.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Great Refrigerator

MAP46 2/27/2024

This was delivered and placed into service in our kitchen approximately six weeks ago. We are extremely pleased with exceptional functions and room inside this refrigerator. Highly recommend.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

A Terrible Design

Furious in Washington 2/19/2024

We purchased a new LG refrigerator in 2021. Almost immediately we discovered a MAJOR design flaw regarding the plastic shelves in the refrigerator. This is a picture of just one of the many times the shelves failed miserably. We hardly put anything in any of the shelves as a result of this flaw. I reached out to the company and made my case with them. They suggested not putting too much weight in any of the shelves as a solution. I was so surprised at their lack of response. I eventually heard from a liaison to the president about this issue. They sent boxes of the same thin plastic shelving to replace the broken shelves. The whole idea behind this particular model was the see through front door panel that allows you to see into the refrigerator shelves. Not long after the new plastic shelves were installed the same issue with the shelves collapsing happened on two more occasions. I again contacted LG and reported the shelf failure. Their response? Since the product was purchased in 2021 it is now out of warranty. Basically they said it isnt their problem any longer. How can a company sell a product and have a warranty that they wont commit to? They have a duty to me to rectify this problem and they havent. I asked them to please come and pick up the refrigerator as it hasnt lived up to what it was described to do. I have had my toes bashed by products that have crashed to the floor. The last straw was when my young grandchild opened the door and had butter shelves etc. hit them on the head. I feel confident that I am not alone when I report the shelves failing. I would be happy to provide what emails documents you might need in order to follow up my complaint. We purchased a new LG refrigerator in 2021. Almost immediately we discovered a MAJOR design flaw regarding the plastic shelves in the refrigerator. This is a picture of just one of the many times the shelves failed miserably. We hardly put anything in any of the shelves as a result of this flaw. I reached out to the company and made my case with them. They suggested not putting too much weight in any of the shelves as a solution. I was so surprised at their lack of response. I eventually heard from a liaison to the president about this issue. They sent boxes of the same thin plastic shelving to replace the broken shelves. The whole idea behind this particular model was the see through front door panel that allows you to see into the refrigerator shelves. Not long after the new plastic shelves were installed the same issue with the shelves collapsing happened on two more occasions. I again contacted LG and reported the shelf failure. Their response? Since the product was purchased in 2021 it is now out of warranty. Basically they said it isnt their problem any longer. How can a company sell a product and have a warranty that they wont commit to? They have a duty to me to rectify this problem and they havent. I asked them to please come and pick up the refrigerator as it hasnt lived up to what it was described to do. I have had my toes bashed by products that have crashed to the floor. The last straw was when my young grandchild opened the door and had butter shelves etc. hit them on the head. I feel confident that I am not alone when I report the shelves failing. I would be happy to provide what emails documents you might need in order to follow up my complaint.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Poor customer service

Berger1 2/19/2024

Great fridge but terrible customer service. I have an issue with the ice maker. I called for warranty work 2 times starting on 2/2/2024 and have not heard a peep from you guys since. The request number is CNN240202181431. My warranty runs out soon and still no reply. Unless we get this resolved you have lost a customer.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

See whats inside without opening the fridge door.

LimeyBoy 2/18/2024

I have had this fridge for 2 months and I love it. I love the ice and water dispenser and I really love the fact that you can tap on the glass fridge door to turn and the ight on and see whats inside without having to open the door thus saving energy and my electriv bill. I havent found a use of the Wi-Fi capability yet. I do really like the large capacity.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value