Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (860) 889-2093 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Sales Associate - Norwich Showroom

Job Type: Full-time

Salary: $40,000.00 to $80,000.00 /year


Keith's Appliances is a Equal Employment Opportunity Employer. Join us as we continue to build our team of professionals who can assist our customers with their appliance buying and sales experience at Keith's Appliances. We are currently looking for a full time Associate in our Flagship Norwich location. Our sales positions require outstanding interpersonal skills, a strong customer service orientation, the ability to meet and set goals, and a desire to succeed. We are willing to train the right candidate!

Responsibilities

Aid customers in locating and purchasing merchandise in store, online, and via phone.
Build relationships with customers to create repeat sales, identify customer needs and recommend appropriate solutions.
Follow up with customers via phone or email, answer questions for customers, designers and contractors.
Ensure each customer receives outstanding service
Assist with scheduling, customer issues
Manage various inbound leads from several platforms
Provide product knowledge

Requirements

A passion for customer service
A great attitude and the willingness to learn
Ability to work in a team environment
A commitment to service excellence and customer satisfaction
Solid Multi-tasking skills and the ability to work in a fast paced environment without sacrificing customer service.
Excellent communication skills both oral and written.
Computer Proficiency
Proficient in Microsoft office
Customer service experience a plus
Background in appliance sales a plus
1-3 years’ experience working with customers face to face preferred
College Degree Preferred

Job Type: Full-time and Part-time positions available

Benefits:

Paid Health, Vision and Dental Benefits
Paid vacation and holiday time
Short-Term and Long-Term Disability Insurance
Life Insurance
Paid sick and personal time
Retirement options with employer match
Competitive wages