Sales Associate - Norwich Showroom
Job Type: Full-time
Salary: $40,000.00 to $80,000.00 /year
Keith's Appliances is a Equal Employment Opportunity Employer. Join us as we continue to build our team of professionals who can assist our customers with their appliance buying and sales experience at Keith's Appliances. We are currently looking for a full time Associate in our Flagship Norwich location. Our sales positions require outstanding interpersonal skills, a strong customer service orientation, the ability to meet and set goals, and a desire to succeed. We are willing to train the right candidate!
Aid customers in locating and purchasing merchandise in store, online, and via phone.
Build relationships with customers to create repeat sales, identify customer needs and recommend appropriate solutions.
Follow up with customers via phone or email, answer questions for customers, designers and contractors.
Ensure each customer receives outstanding service
Assist with scheduling, customer issues
Manage various inbound leads from several platforms
Provide product knowledge
A passion for customer service
A great attitude and the willingness to learn
Ability to work in a team environment
A commitment to service excellence and customer satisfaction
Solid Multi-tasking skills and the ability to work in a fast paced environment without sacrificing customer service.
Excellent communication skills both oral and written.
Proficient in Microsoft office
Customer service experience a plus
Background in appliance sales a plus
1-3 years’ experience working with customers face to face preferred
College Degree Preferred
Job Type: Full-time and Part-time positions available
Paid Health, Vision and Dental Benefits
Paid vacation and holiday time
Short-Term and Long-Term Disability Insurance
Paid sick and personal time
Retirement options with employer match