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Warehouse Shipping and Receiving Clerk

Job Type: Full-time

Pay: $15 - $17 an hour

View & Download Application
(Once application has been filled-out, please email to employment@keithsappliances.com or deliver to our Norwich showroom)

To ensure quality customer service through the efficient operation of the warehouse/ shipping and receiving department by performing the following duties.

Responsibilities

-Loads and unloads delivery vehicles to include operating fork trucks, lifting and carrying merchandise and stocking in appropriate areas throughout the warehouse.
-Operates forklift to unload pallets and merchandise.
-Verifies quantities of deliveries and merchandise serial numbers by comparing merchandise to packing slips.
-Visually inspects deliveries for damage and notifies management of discrepancies.
-Maintains a neat and orderly work area at all times.
-Completes appropriate paperwork for deliveries and submits to management each day.
-Completes customer orders to include obtaining appropriate material from storage in accordance with picking ticket.
-Prepares shipments to include boxing materials, labeling with appropriate shipping information and completing appropriate paperwork.
-Communicates delivery problems to customers and management promptly.
-Assists with Inventory and Cycle Counting
-Performs other related duties as assigned.

Skills

-Oral Communication Skills
-Written Communication Skills
-Reading Skills
-Customer Service
-Math Aptitude
-Organization
-Time Management
-Ability to lift up to 70 lbs. unassisted, heavier weight with assistance.

Education:
-High School Diploma or Equivalent. Prior work related experience helpful.
Schedule:
-8 hour shift
-Monday to Friday
-Weekend Availability

Benefits:

-401(k) matching
-Dental insurance
-Employee discount
-Health insurance
-Life insurance
-Paid sick time
-Paid time off
-Vision insurance

Service Appointment Coordinator / Dispatcher

Job Type: Full-time

Pay: $15 - $17 an hour

View & Download Application
(Once application has been filled-out, please email to employment@keithsappliances.com or deliver to our Norwich showroom)

Keith's Appliances is looking for an experienced full time Customer Service Rep/Scheduler to join their team. This position needs to be filled immediately.

Responsibilities

-You will work directly with our customers via telephone, in person and email. -Fielding all service and delivery department phone calls -Booking appointments with customers -Coordinate and provide schedules for technicians and delivery drivers -Data entry between multiple computer programs -Processing customer payments **Additional job functions may be required at times.

Skills

-Solid Multi-tasking skills and the ability to work in a fast paced environment without sacrificing customer service. -Excellent communication skills both oral and written. -Computer Proficiency -Multi-line phone skills -Proficient in Microsoft office and Google Suites -Customer service experience 5 + years -A thorough understanding of time management and appointment scheduling -General understanding of the repair, service and delivery industries a plus

Education:
-High School Diploma or Equivalent. Prior work related experience helpful.
Schedule:
-Monday to Friday

Benefits:

-401(k) matching
-Dental insurance
-Employee discount
-Health insurance
-Life insurance
-Paid sick time
-Paid time off
-Vision insurance

Appliance Repair Technician

Job Type: Full-time

$40,000 - $65,000 a year

View & Download Application
(Once application has been filled-out, please email to employment@keithsappliances.com or deliver to our Norwich showroom)

Responsibilities

-Applies knowledge and abilities to perform technical repairs according to schedule. -Diagnoses and troubleshoots problems with the appropriate equipment to determine the most efficient course of action. -Estimates repair costs and obtains authorization prior to beginning work for all repairs. -Communicate continuously with office & customers -Completes repairs in a timely manner. -Travels to customer locations to complete repairs as directed. -Recommends and explains additional repairs as appropriate. -Finalizes repair order information to include pricing information. -Contacts techline via telephone/ email, to find repair parts, components and information as needed while working on the appliances. -Communicates to customers in a clear manner the nature of service needed and cost of parts and labor. -Performs other related duties as assigned.

Skills

-Oral Communication Skills -Written Communication Skills -Technical Communication -Customer Service -Math Aptitude -Professionalism -Reading Skills -Time Management

Education:
-High School Diploma or Equivalent. Prior work related experience helpful.
Schedule:
-Monday to Friday

Benefits:

-401(k) matching
-Dental insurance
-Employee discount
-Health insurance
-Life insurance
-Paid sick time
-Paid time off
-Vision insurance

Delivery Driver

Job Type: Full-time

Pay: $13 - $15 an hour

View & Download Application
(Once application has been filled-out, please email to employment@keithsappliances.com or deliver to our Norwich showroom)

Keith's Appliances is a Equal Employment Opportunity Employer. Join us as we continue to build our team of professional delivery drivers. We will be responsible for the proper and safe delivery, and, installation of appliances to consumers’ homes.

Responsibilities

-Drives delivery trucks safely to deliver appliances to consumer homes.
-Uses proper lifting and maneuvering techniques to load appliance orders both into, and, off of, assigned trucks.
-Installs appliances inside consumers homes properly and as directed.
-Cleans off delivery truck as needed.
-Prepares delivery paperwork.
-Uses dispatching app to communicate between the office and the delivery team.
-Performs general warehouse duties as assigned and/or needed.

Requirements

-Proven working experience as a Delivery Driver.
-Valid professional driver’s license.
-Must be able to lift heavy equipment.
-Excellent organizational and time management skills.
-Good driving record with no traffic violations.
-Excellent communication skills both oral and written.
-Great Customer Service Skills.
-Good mechanical skills.
-Experience driving a box truck.

Schedule:
-8 hour shift
-Day shift
-Monday to Friday
-Weekends

Experience:
-Driving: 1 year (Preferred) -License/Certification: Driver's License (Required)

This Job Is Ideal for Someone Who Is:
-Dependable -- more reliable than spontaneous
-People-oriented -- enjoys interacting with people and working on group projects
-Achievement-oriented -- enjoys taking on challenges, even if they might fail
-Autonomous/Independent -- enjoys working with little direction

Benefits:

-401(k) matching
-Dental insurance
-Employee discount
-Health insurance
-Life insurance
-Paid sick time
-Paid time off
-Vision insurance